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Location / Directions

Contact us

CaseBank Technologies Inc.
6205 Airport Road, Bldg A, 2nd Floor
Mississauga, Ontario
Canada L4V 1E1
Tel: (905) 364-3600
Fax: (905) 364-3601

Adjacent to Toronto's International Airport...

CaseBank Technologies is located in Mississauga, Ontario, Canada, about 24 km (15 miles) northwest of downtown Toronto and across the street from Lester B. Pearson Airport.

From Lester B. Pearson Airport (with rental car)

  1. Follow signs out of the airport for Airport Road
  2. Drive North for approximately 2Km (1.25 miles)
  3. Immediately after the elevated monorail tracks, turn right onto American Drive.
  4. Take the first driveway on the right into the Orlando complex.
  5. Proceed up the ramp to visitor parking.
  6. CaseBank is in Building "A", the first building, facing the airport, on the 2nd Floor.

From Lester B. Pearson Airport (no rental car)

  1. We are so close to the airport that taxi cabs usually don't like to drive here, so please call us with your terminal data and we'll arrange to have you picked up. 
  2. Alternately, from either terminal, take the free rail link to Viscount station (a 5 to 7 minute journey), and call our offices to be escorted to CaseBank on foot.

Solutions & Answers For:

Troubleshooters
Managers
Executives
Ideal for All Users

The aircraft guided diagnostic service is ideal for users at all levels of expertise. Experienced technicians unfamiliar with an aircraft can be fully up to speed in very little time. It's as if they have an expert on their shoulder asking discriminating questions.

You can free your resident experts from solving routine problems that can be handled by others, allowing your most experienced people to focus on the never-before-seen problems that can best use their knowledge and expertise. And of course, once a new problem gets solved, it is seamlessly added to the knowledgebase where everyone has access to the new knowledge.

CaseBank has made it easy for your technicians to work with the aircraft guided diagnostic service. First of all, it's intuitive. A technician simply enters one or two visible symptoms, and then a dialogue begins with point-and-click ease. The software presents a series of discriminating questions that lead the troubleshooter directly to the most relevant situations.

With its Hybrid Reasoning engine, you are able to work around areas where knowledge is incomplete and, using Fuzzy Logic, can find all relevant solutions even where the information provided is similar to but not exactly the same as what is in the stored knowledgebase.

The aircraft guided diagnostic service's unique ability to discriminate between multiple configurations of aircraft, from fleet down to an individual aircraft, ensures that a troubleshooter is presented with relevant information only. SpotLight - your own private expert guide to solving problems.

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