Location / Directions
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Contact us CaseBank Technologies Inc. |
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Adjacent to Toronto's International Airport... CaseBank Technologies is located in Mississauga, Ontario, Canada, about 24 km (15 miles) northwest of downtown Toronto and across the street from Lester B. Pearson Airport. |
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From Lester B. Pearson Airport (with rental car)
- Follow signs out of the airport for Airport Road
- Drive North for approximately 2Km (1.25 miles)
- Immediately after the elevated monorail tracks, turn right onto American Drive.
- Take the first driveway on the right into the Orlando complex.
- Proceed up the ramp to visitor parking.
- CaseBank is in Building "A", the first building, facing the airport, on the 2nd Floor.
From Lester B. Pearson Airport (no rental car)
- We are so close to the airport that taxi cabs usually don't like to drive here, so please call us with your terminal data and we'll arrange to have you picked up.
- Alternately, from either terminal, take the free rail link to Viscount station (a 5 to 7 minute journey), and call our offices to be escorted to CaseBank on foot.
CaseBank's unique guided diagnostic subscription service for airlines can improve the efficiency and safety of your aircraft operations by bringing experience from across the industry to your troubleshooters. This service uses CaseBank Technologies' proven software, "SpotLight®," which delivers expert diagnostic guidance for solving equipment and process problems, and a knowledgebase of the results and lessons learned from successful troubleshooting experiences. SpotLight delivers these experiences to your people in time to help, wherever and whenever similar problems appear. No risky development. No management burden. Just speedy, guided access to highly relevant knowledge.
With the aircraft guided diagnostic service, CaseBank provides an ever-ready global "collective memory" loaded with the compiled experiences of the industry's experts. Your guide never goes off shift, never takes a vacation, never changes jobs, and never retires. The wealth of knowledge from an entire industry's experienced troubleshooters will always be available, no matter what.
Past diagnostic experiences are captured and compiled in a knowledgebase called a "knowledgebase". Each individual solution documents the entire set of symptoms that distinguishes it from similar solutions. Each solution also documents the root cause of the fault and the known, successful corrective actions.
An aircraft guided diagnostic knowledgebase is extraordinarily concise, since one solution is used to represent all instances of a particular type of fault. Users are not deluged with records of each occurrence. Rather, each solution comprises a unique set of characteristics that clearly distinguish each problem from all others. Only relevant information is included.
CaseBank provides subscribers with access to a secure, central knowledgebase created and maintained by CaseBank. With the help of industry experts, CaseBank reviews subscribers' maintenance experiences and, once the root cause of a problem has been verified and all related information validated, and prepares a new solution for inclusion.
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