SpotLight MENTOR™
Tapping the Knowledgebase for Improved Training
Training with SpotLight MENTOR means
- tapping into real-world experience
- realistic interactive training, for dynamic learning and improved retention
- effective, continual on-the-job refresher training
- using SpotLight as a pipeline for just-in-time training
- compatibilty with modern training tools and systems (LCMS, LMS)
- integration with interactive electronic technical manuals (IETM)
- providing a single source for diagnostics, technical publications and training
The value of real world experience in training
Case study material is widely used in education and training to illustrate the practical application of theoretical knowledge, and to keep students engaged through the use of “real-world” examples. Every SpotLight knowledgebase is derived from real-world case studies and offers an excellent technical training resource. For this reason, CaseBank initiated the development of authoring tools which allow static snapshots of SpotLight databases to be maniplulated and transformed into effective learning aids. This toolset is collectively referred to as “SpotLight MENTOR”.
In its current prototype form, SpotLight MENTOR integrates with and augments existing training media with "real-world" scenarios that enrich the training experience, shorten the learning curve, and enhance technician troubleshooting performance.
SpotLight and SpotLight MENTOR provide the ideal combination for:
- Classroom training – bringing the “real-world” into the classroom.
- Continual refresher training,
- Proficiency testing, and
- Just-In-Time training regimes
Some key features of SpotLight MENTOR include:
- built-in authoring capabilities that tie into SpotLight's reasoning engine,
- the ability to create challenging learning scenarios rather than mundane multiple choice questions about system facts,
- a choice of exercise structures which thoroughly test a Student's ability across a range of learning formats
- automatic question generation based on desired scenario, question type, and question difficulty as defined by the instructor/author.
More effective than traditional case studies
SpotLight MENTOR overcomes many traditional case-study limitations, such as;
- lack of standardization,
- over-simplification,
- cross-system complications, and
- lack of validation.
With SpotLight MENTOR, every case in the underlying SpotLight knowledgebase has been thoroughly tested and validated by CaseBank, Subject-Matter Experts, and the OEM, before the case is incorporated into the knowledgebase. For use with the training application, a “frozen” copy of the database is made just before the authoring process begins, to ensure consistency, and is updated only at the instructor’s discretion.
Integrating SpotLight MENTOR with other training tools
While SpotLight MENTOR can be used on its own, it will provide maximum value when used in conjunction with other training media in the training system. To facilitate this, SpotLight MENTOR complies with the Shareable Content Object Reference Model (SCORM) specifications, enabling the tool to both access Sharable Content Objects (“SCO’s”) – such as video, animations, graphics or entire curricula – as a client residing within the learning content library (Learning Content Management System, or “LCMS”), or to be accessed by other SCO’s, as a server residing in the library.
For more information about the SpotLight MENTOR prototype, contact us today.
The aircraft guided diagnostic service is ideal for users at all levels of expertise. Experienced technicians unfamiliar with an aircraft can be fully up to speed in very little time. It's as if they have an expert on their shoulder asking discriminating questions.
You can free your resident experts from solving routine problems that can be handled by others, allowing your most experienced people to focus on the never-before-seen problems that can best use their knowledge and expertise. And of course, once a new problem gets solved, it is seamlessly added to the knowledgebase where everyone has access to the new knowledge.
CaseBank has made it easy for your technicians to work with the aircraft guided diagnostic service. First of all, it's intuitive. A technician simply enters one or two visible symptoms, and then a dialogue begins with point-and-click ease. The software presents a series of discriminating questions that lead the troubleshooter directly to the most relevant situations.
With its Hybrid Reasoning engine, you are able to work around areas where knowledge is incomplete and, using Fuzzy Logic, can find all relevant solutions even where the information provided is similar to but not exactly the same as what is in the stored knowledgebase.
The aircraft guided diagnostic service's unique ability to discriminate between multiple configurations of aircraft, from fleet down to an individual aircraft, ensures that a troubleshooter is presented with relevant information only. SpotLight - your own private expert guide to solving problems.
Click for more examples...


