SpotLight PDA
With the proliferation of mobile devices and the obvious convenience of truly portable field service software, the development of SpotLight PDA was inevitable. SpotLight PDA offers a simplified version of SpotLight with a user interface specifically designed for small-screen, limited-bandwidth, handheld devices
Some key benefits of SpotLight PDA include:
- the ability to connects to SpotLight server via a cellular or wifi network
- compatibility - SpotLight PDA works with a variety of popular handheld devices including RIM BlackBerry, Palm Treo, Windows Mobile, etc.
- supports shared access to diagnostic sessions with SpotLight WEB users
- reduced data transmission for lower carrier charges and faster response
For more information about SpotLight PDA, contact us today.
In February 2000, an unusual brake problem grounded a British Airways Concorde flight from London to New York at a total cost to BA operations of over $800,000. The fault turned out to be a simple sensor failure. It took a whole day to troubleshoot, but the fix was simple and fast once they found the cause. Later, when a case history was forwarded to BA's commercial partner, Air France, BA was astonished by their reply: "We know - the same thing happened to us last year - we sent you a report on it".
The costly delay would have been avoided if the British Airways technician in London had been shown the story about Air France's experience when the problem symptoms first appeared. That's what the ADDS Service does.
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