SpotLight FLASH
SpotLight FLASH provides a standalone, pared down version of SpotLight that offers the same core diagnostic functionality, in a simple, easy to deploy format. Although certain web-based and networking features are disabled in SpotLight FLASH, it allows technicians to access troubleshooting assistance when internet or network access is not an option or not desired.
Some key benefits of SpotLight FLASH include:
- does not require internet or network access
- suitable for mass production and distribution on CD-ROM
- provides a useful training tool for new technicians without requiring access to, or synchronization with, the knowledgebase being actively used in the field.
- can be embedded in a manufacturer's Interactive Electronic Technical Manual (IETM) to provide a guided diagnostics component.
For more information about SpotLight FLASH, contact us today.
Failure to resolve unexpected faults (elusive faults) on the first attempt can result in rapidly escalating costs and operational disruptions due to flight cancellations, gate delays, unsubstantiated part removals, complete out-of-service periods, and unplanned overtime and shift bonuses.
Elusive faults are the most difficult type of fault that technicians can face because they are not always correctly addressed by existing diagnostics aids, such as built-in tests or fault-isolation manuals. These problems are often characterized by intermittent symptoms, possibly caused by unpredictable conditions such as aging, environmental factors, or manufacturing error.
Elusive faults consume a disproportionate share of the unplanned maintenance-related expenses due to the difficulty of determining their root cause. Troubleshooters often have no convenient or timely way of knowing that another mechanic has encountered a similar problem and has solved it already. Until now, they've been on their own and often in the dark about how to find a solution quickly.
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