Australian Pacific Aviation Survey Results 2008
A survey of 170 senior level decision makers from 18 organizations in the Australian Pacific Aviation community gives us some insight into the issues facing the industry. A few highlights.
Asked to identify what they considered to be the most important issues,
33.3% answered technology and innovation for Airlines/Airports,
22.8% answered aviation skills shortage,
and 20.2% answered Maintenance, Repair, and Overhaul (MRO).
Identified technologies that respondents would like to hear about:
Cabin maintenance/savings and improvements,
IT innovations in the Air Transport Industry,
Direct selling MRO.
Complete survey results.
Information on the 2009 Australia Pacific Aviation Outlook Summit.
How CaseBank addresses the issues.
In February 2000, an unusual brake problem grounded a British Airways Concorde flight from London to New York at a total cost to BA operations of over $800,000. The fault turned out to be a simple sensor failure. It took a whole day to troubleshoot, but the fix was simple and fast once they found the cause. Later, when a case history was forwarded to BA's commercial partner, Air France, BA was astonished by their reply: "We know - the same thing happened to us last year - we sent you a report on it".
The costly delay would have been avoided if the British Airways technician in London had been shown the story about Air France's experience when the problem symptoms first appeared. That's what the ADDS Service does.
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