Looking to join a dynamic team in a fast paced work environment? Check our career listings to see if there is a job for you.

CaseBank welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Information Technology System Administrator

April 26, 2017

CaseBank Technologies, a Division of ATP, designs and develops guided diagnostics systems that reduce downtime and ensure first-time-fix for high value assets such as aircraft, jet engines, and chemical plants. Our software and services are relied on by global leaders such as Lockheed Martin, Gulfstream Aerospace, Bombardier, and Pratt & Whitney.

We are looking for an Information Technology System Administrator to join our team.

The IT Sysadmin is responsible for maintaining the network and server infrastructure and providing technical support of business applications for multiple internal groups with diverse requirements. The Sysadmin must ensure high availability of all critical systems and network infrastructure through use of monitoring and support tools and best practices. The Sysadmin will ensure a high level of security and performance controls are established and maintained.

Work hours are primarily 9-5, Monday-Friday; however, some afterhours work (in person, via telephone or remotely) is required as part of our emergency support services.

 Responsibilities:

  • Documentation, analysis, implementation, testing or modification of network infrastructure based on design specifications.
  • Server installation, maintenance, documentation and support.
  • Application installation, maintenance, documentation and support.
  • Server and Application security maintenance and review.
  • Research and Development for key IT infrastructure and strategies.
  • Ensure redundancy and stability for all critical systems.
  • Ensure data protection and recoverability for all supported systems.
  • Escalate/communicate issues and concerns as necessary.
  • Participate in 24/7 on-call Service Desk support for system availability and client support.

Qualifications:

  • Must be a team player and work independently and in a group to manage full scope of responsibilities.
  • Experience working with Development and QA teams.
  • Understanding of DevOps and ITSM methodologies.
  • At least 4 years of experience working in IT Operations.

Skills: (Not all are required, as some training will be provided.)

  • Experience working with Microsoft operating systems, system administration, and system security experience.
  • MSSQL Server database administration skills a plus.
  • Experience with virtualization (Microsoft Hyper-V).
  • Experience with Cloud computing (Microsoft Azure).
  • Experience with enterprise level anti-virus, online meetings, and similar cloud based core systems control products is preferred.
  • Experience working with firewalls, VPN, Spam control, intrusion detection, cybersecurity.
  • Excellent PC skills, including Microsoft Office and office 365 applications (Skype for Business, One Drive, Microsoft Teams, Etc.).
  • Familiar with Linux Server (Red Hat, CentOS) as well as PHP / MySQL skills preferred.
  • Troubleshooting, rational thinking and problem solving.
  • Batch / PowerShell scripting.
  • Basic Python programming.
  • The ability to manage specific tasks as projects both independently and as directed by management.
  • Customer oriented.
  • Results oriented.
  • Familiar with framework ITIL V3.

If this sounds like an exciting challenge and opportunity for you, please apply. Submit resumes to: jobs@casebank.com.

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AngularJS Developer

April 24, 2017

CaseBank Technologies, a Division of ATP, designs and develops guided diagnostics systems that reduce downtime and ensure first-time-fix for high value assets such as aircraft, jet engines, and chemical plants. Our software and services are relied on by global leaders such as Lockheed Martin, Gulfstream Aerospace, Bombardier, and Pratt & Whitney.

We are looking for an AngularJS Developer to join our team.

Your primary focus will be to implement mobile and desktop web applications with a focus on performance, portability, robustness and quality. Your duties include creating and testing JavaScript/AngularJS libraries and components, and assembling them to create compelling user interfaces that follow existing visual design standards.

You will assist the team lead as a primary contact for other technical and non-technical groups within CaseBank and at select customer locations. A thorough understanding of all of the components of our platform and infrastructure is required.

Responsibilities

  • Delivering a complete front end application
  • Ensuring high performance on mobile and desktop
  • Writing tested, idiomatic, clear, refactored, and documented JavaScript, HTML and CSS
  • Collaborating with the development team, quality assurance, project management, and others
  • Cooperating with back-end developers in development of RESTful APIs
  • Communicating with external web services

Skills and Qualifications

  • Proficiency developing phone/tablet applications with JavaScript, HTML5, CSS, Cordova/PhoneGap and responsive design.
  • Knowledge of NoSQL databases, especially document-base databases, is a definite plus.
  • Professional, precise communication skills
  • Deep knowledge of “the AngularJS way” including creating self-contained, reusable, and testable AngularJS modules and directives
  • Extensive experience writing asynchronous JavaScript using promises and non-blocking code
  • Experience with all levels of operation available to the front-end, such as from creating XHRs in vanilla JS to using a custom wrapper around $resource
  • Writing extensive unit tests using automated TDD tasks in Jasmine and Karma

If this sounds like the opportunity you’ve been looking for, please apply and send your resume to: jobs@casebank.com.

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ChronicX Analyst

April 24, 2017

CaseBank Technologies, a Division of ATP, designs and develops guided diagnostics systems that reduce downtime and ensure first-time-fix for high value assets such as aircraft, jet engines, and chemical plants. Our software and services are relied on by global leaders such as Lockheed Martin, Gulfstream Aerospace, Bombardier, and Pratt & Whitney.

We are looking for a ChronicX Analyst to join our team. The ChronicX Analyst supports the setup, deployment, evaluation and customization, go-live, and on-going operation of the ChronicX SaaS web application for new airline subscribers.

The Analyst works with the customer’s IT department to implement data feeds from their existing systems and to cleanse those data feeds for use with ChronicX. ChronicX performs knowledge extraction from these data feeds using a variety of Natural Language Processing algorithms backed by general, industry-specific, and customer-specific dictionaries and word lists. The Analyst manages and adjusts these dictionaries to tweak algorithm performance and eliminate missed incidents and false positives.

The Analyst additionally works with the core ChronicX R&D team to specify and implement application enhancements that accelerate and optimize our ability to configure, deploy, and customize ChronicX customer deployments.

The ChronicX environment is dynamic and fast-paced. The Analyst must be comfortable working in an agile environment with highly dynamic schedule and constant opportunities to tackle new challenges. The team is small and is supporting a rapidly growing customer base. The successful candidate will play a key role in helping the development team to scale out an effective, repeatable process for initiating and operating the service.

Specific responsibilities include:

  • Perform data analysis on large and technical datasets.
  • Develop and maintain Python scripts/solutions.
  • Design and implement application enhancements using Java, Hibernate, Google Web Toolkit, and NLP libraries.
  • Work on deployment procedures of our products to the customers.
  • Provide level 2 application support for our products.
  • Identify and resolve incidents through our ticketing system and provide business support.
  • Perform ongoing application data monitoring and analysis.
  • Consult and influence design of business processes. Identify process improvements.
  • Build, automate, and maintain business reporting.

This is a customer-facing position. Travel requirements are zero to minimal, but our customers are located worldwide. The successful applicant will be required to participate in customer activities such as teleconferences outside of normal office hours on an intermittent basis.

Skills and Qualifications:

  • Excellent verbal and written communication skills
  • 2-3 years’ prior experience developing Java web applications
  • Familiarity with Python programming through academic or work experience
  • Experience with or interest in natural language programming techniques
  • Knowledge of or strong interest in the commercial aviation world, particularly in the area of aviation maintenance.

If this sounds like the opportunity you’ve been looking for, please apply and send your resume to: jobs@casebank.com.

 

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Accounting Leader – Controller for a Growing Multinational Technology Business Unit

April 24, 2017

CaseBank Technologies, a Division of ATP, is a company that commercializes a diagnostic software tool for the troubleshooting of aircraft, engines, and other complex equipment.

We are looking for a Controller to join and build a strong accounting department as the backbone of this growing technology enterprise.  The ideal candidate will be excited about putting in place best-in-class accounting systems and processes along with managing a top accounting team for the business.  The Controller will report directly to the CFO of the parent company, ATP, and will also work directly with CaseBank’s President and COO daily.

  • You will hit the ground running with the opportunity to transition CaseBank to NetSuite, building out your view of the appropriate accounting policies and procedures and overseeing the implementation of the system. You will have the opportunity to design your department’s goals and objectives.
  • Certain aspects of Human Resources will also fall under your responsibility
  • This role holds responsibility over all transactional tasks, including A/R, A/P, payroll, bank reconciliations, debt management, the chart of accounts, the accounting filing system and systems of control. You will have the opportunity to work with the CFO to craft all financial statement reporting packages, define and report key performance indicators and metrics and provide other financial analyses as needed.  You will be the primary interface with auditors, ensuring compliance with Canadian and US GAAP and compliance with laws and tax requirements.
  • This will be an exciting and fast-paced environment. With multiple offices, we’ll be relying on you to be the key accounting liaison for the Toronto area office of CaseBank.  Teamwork and commitment will be key to your success
  • This is a role that we have planned for growth. As you build a scalable accounting department, we would expect you to advance and take on more direct reports and responsibilities.

Desired Qualifications: The candidate should have a Bachelor’s degree in accounting or business administration, or equivalent business experience and 10+ years of progressively responsible experience.  Preference will be given to candidates with the Chartered Professional Accountant or Certified Management Accountant designations.

If this sounds like an exciting challenge and opportunity for you, please apply. Submit resumes to: jobs@casebank.com.

Apply

B737 Troubleshooting Subject Matter Expert

March 29, 2017

CaseBank Technologies, a Division of ATP, is a company that commercializes a diagnostic software service for the troubleshooting of aircraft, engines, and other complex equipment. Our proprietary SpotLight software uses case-based reasoning technology, and has been field tested and proven with a number of industry leading Aerospace and Defence equipment. We are presently seeking one or more Boeing B737 troubleshooting subject matter experts (SMEs) with diagnostics experience and expertise on at least one aircraft system ATA chapter. The position is available on either a part-time, or full-time basis.

This person will be trained in our SpotLight software, and will be responsible to:

  • Review and validate diagnostic content for technical accuracy and effectiveness, and suggest improvements and enhancements.
  • Review diagnostic content and identify additional high impact diagnostic areas for CaseBank to develop.
  • Answer technical questions from the CaseBank development team.
  • Suggest project improvements.

Please submit resumes to: jobs@casebank.com.

Apply

Technical Author/Diagnostic Database Developer

March 29, 2017

CaseBank Technologies, a Division of ATP, is a company that commercializes a diagnostic software tool for the troubleshooting of aircraft, engines, and other complex equipment. Our proprietary SpotLight software uses case-based reasoning technology and has been field tested and proven on a number of industry leading Aerospace and Defence equipment.  We are presently seeking full-time Aircraft Technical Specialists to join our team of Technical Authors.

The candidate should have:

  •  a minimum of five (5) years of experience working as an Aircraft Maintenance Engineer (AME) or equivalent (fixed wing or rotary aircraft),
  • experience troubleshooting and diagnosing aircraft,
  • experience using computers and software; including MS Excel,
  • good written and verbal communication skills.

The successful candidates will be trained on our SpotLight software and will be responsible for authoring and validating SpotLight troubleshooting content by combining knowledge and experience with maintaining and troubleshooting aircraft. The person will be able to use a variety of source documentation, including, engineering documents, technical publications such as maintenance manuals, system schematics, wiring diagrams, and maintenance records. The DDB Developer will work closely with the internal project team, including software developers and other DDB Developers, and will be required to communicate with customer Subject Matter Experts.

Please submit resumes to: jobs@casebank.com.

Apply

Inside Sales Position

April 2, 2016

We are looking for a talented, competitive and outgoing university grad who wants to become a professional sales person and who thrives in a new business development environment.  The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, researching potential leads, generating interest, and qualifying prospects.

Who We Are

CaseBank is an exciting technology vendor providing leading edge software solutions to customer service and engineering departments in large companies around the world. We are in the midst of expanding into new manufacturing market segments including heavy equipment, medical devices, automotive, high tech, power generation and semiconductor.

Responsibilities

  • Represent CaseBank in a positive and professional manner
  • Source new sales opportunities through outbound cold calls and emails
  • Research accounts, identify key players and generate interest
  • Understand customer needs and requirements
  • Build rapport and provide technical information and explanations
  • Maintain and expand your database of prospects within your assigned territory
  • Complete and maintain accurate activity reports and forecasts
  • Participate in delivering complex multi-staged sales cycles to prospects
  • Assesses competitors by analyzing and summarizing competitor information and trends
  • Participate in management meetings, recommend improvements and take responsibility for sales improvement initiatives and other assigned action items

Requirements

  • BA/BS degree or equivalent in Commerce, Business Administration, or Engineering
  • Track record of over-achieving
  • Strong phone presence and experience dialling dozens of calls per day
  • Proficient with corporate productivity and web presentation tools
  • Positive attitude, exemplary attendance, and reliable team member
  • Excellent verbal and written communications skills. Strong listening skills
  • Ability to multi-task, prioritise, and manage time effectively

Details

Compensation: Annual base salary plus commissions

Benefits: Generous employee healthcare/benefits/vacation

Type: Full-time

Location: Toronto, Ontario

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