CaseBank Technologies Taps Internal VP for Key COO Position

Mississauga, ON - | News

CaseBank Technologies Inc., the leading provider of software solutions for fault isolation and defect trend analysis for complex equipment, today announced that Chris Lewis, formerly VP, Professional Services, has been promoted to Chief Operating Officer. In his new role, Lewis is responsible for overseeing all aspects of CaseBank’s day-to-day operating activities, including managing budget and financial goals, and executing business strategies for the development and growth of CaseBank’s products and services. Lewis has been with the company as VP, Professional Services since 2013, where he managed proposals, contracts and schedules in technology-intensive projects.

“I am delighted to announce that after only two years with CaseBank, Chris has earned promotion to Chief Operating Officer,” said Tony O’Hara, CEO of CaseBank. “Chris has proven to be an effective leader, performing admirably in his role as VP, Professional Services where he delivered successful customer engagements that resulted in long-term business relationships with some of the most sophisticated equipment manufacturers in the world.  His combined experience as a seasoned manager and a professional engineer make him uniquely qualified to help lead and grow our company.”

Prior to CaseBank, Lewis held senior positions at Atlantis Systems International. Lewis graduated from the University of Toronto with a Bachelor of Applied Science (B.A.Sc.) in Engineering Science (Aerospace) and is a licensed professional engineer (P.Eng.). He also served for 5 years as a Canadian Forces Reservist in a combat engineer regiment.

About CaseBank Technologies

CaseBank’s software solutions improve fault isolation and defect trend analysis of complex equipment and systems—supporting engineers and technicians as they respond to scheduled and unscheduled maintenance events—in a variety of industries, including  medical, aviation and defense, rail and transit, automotive and heavy equipment, high technology, energy exploration and extraction, and continuous process industries. CaseBank’s technology combines anticipated product issues (from engineering) with actual product issues (from service and support) and uses case-based reasoning (CBR), differential diagnostics and other weighting factors (cost, time, etc.) to deliver a faster, more accurate and inexpensive troubleshooting and repair process. With visibility into fleet-wide service histories, engineers can identify recurring or emerging problems to modify service plans, develop corrective actions and redesign components. CaseBank solutions help organizations improve product performance, increase equipment uptime, reduce warranty and service costs, and boost customer satisfaction. For more information, visit  
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