CaseBank and Mobideo Aerospace sign strategic agreement
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Press Release
For immediate release
Mississauga, Ontario, Canada
CaseBank and Mobideo Aerospace sign strategic partnership agreement
Mississauga, Ontario and Bethesda, Maryland—Casebank Technologies, a leading provider of interactive, experience-based diagnostic guidance software solutions for complex equipment, systems and processes, and Mobideo Aerospace, a leading global provider of mobile maintenance, repair and overhaul (MRO) knowledge systems for the aerospace and defense industry, announced today the signing of a strategic partnership agreement. According to the accord, the two companies will jointly market their products—CaseBank’s guided-diagnostic troubleshooting system SpotLight® and Mobideo’s mobile MRO knowledge system Guide™—to commercial and military customers worldwide. By offering the complementary systems either as stand-alone products or as an integrated MRO solution, the companies will enable aerospace and defense firms to shorten aircraft maintenance times, lower maintenance costs, and improve operational reliability and safety.
“We are extremely pleased to join forces with CaseBank, which has successfully deployed its SpotLight® troubleshooting system at several of the world’s leading commercial and military aviation firms," said Yaron Eppel, CEO of Mobideo Aerospace. "By leveraging the strengths and know-how of both CaseBank and Mobideo, the partnership creates synergies that I’m confident will pay dividends not only to our respective companies, but also to current and future customers worldwide.”
“Mobideo’s Guide™ is a perfect fit for us,” said Phil D’Eon, President and Chief Technology Officer at CaseBank. “While SpotLight® provides a sophisticated, interactive troubleshooting system for technicians, Guide™ presents this information on mobile devices and provides supervisors with full visibility of maintenance work, planning and execution. Even though Guide™ and SpotLight® work effectively on their own, the integration of the two bridges the maintenance cycle like no other solution in the market.”
About CaseBank Technologies
CaseBank Technologies develops intelligent software for diagnosing problems with complex systems. SpotLight®, CaseBank’s core product, captures the experience of a global user community, and delivers it as relevant, current diagnostic guidance. Applied to complex equipment, the results are dramatically improved first-time fix rates. For the organization, it means that “experience” has become a permanent, re-usable asset with powerful economic and safety advantages. CaseBank customers include many of the world’s top-tier aviation manufacturers.
About SpotLight®
CaseBank’s expert troubleshooting software, SpotLight®, is a decision support system that contains solutions built from real-world field experience events. SpotLight® allows users to quickly recognize and resolve known problems. Used in conjunction with OEM/vendor manuals, SpotLight acts like a valuable and dynamic troubleshooting assistant—and definitely not like an unwieldy technical manual that must be followed by rote. SpotLight’s® knowledge base stores real-world solutions for previously encountered problems, and enables them to be shared with, and enhanced by, SpotLight® users around the globe.
About Mobideo Aerospace
Mobideo Aerospace is a leading provider of mobile maintenance, repair and overhaul (MRO) knowledge systems designed specifically for the aerospace and defense industry. The Company is part of the Mobideo Group, a leading global provider of mobile enterprise systems and premier products aimed at streamlining enterprise workforce processes. Established in 2000, Mobideo maintains a diverse customer base of over 100 enterprises and organizations, including Fortune 500 companies.
Mobideo Aerospace leverages Mobideo’s accumulated intellectual property in wireless application software, and utilizes its core technology infrastructure and business know-how in its best-of-breed aerospace and defense offering, Guide™.
About Guide™
Guide™ is a mobile knowledge system designed to bring up-to-date technical data and work assignments directly to the point of service, near the aircraft. The system extends the reach of existing ERP and technical documentation systems, providing aircraft mechanics with a simple, step-by-step breakdown of tasks. Maintenance personnel receive up-to-the-minute content provisioning and work assignment allocation via rugged mobile devices, together with work cards, job guides, fault isolation manuals and parts catalogs. In addition, supervisors are continuously updated regarding work status, service progress, aircraft release and potential mechanical problems—in real-time. Guide™ reduces the risk of human error and streamlines the entire maintenance cycle, resulting in a lower number of mishaps while boosting aircraft operational safety and availability.
| For further information: | |||
| Ms.Lori Oren VP Business Development Mobideo Aerospae lori.oren@mobideo.com Tel: 301-770-5828 Fax: 301-770-5829 www.mobideo.com |
Mr. Tony O’Hara Chief Executive Officer CaseBank Technologies Inc. tohara@casebank.com Tel: +1-905-364-3610 Fax: +1-905-364-3601 www.casebank.com |
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In February 2000, an unusual brake problem grounded a British Airways Concorde flight from London to New York at a total cost to BA operations of over $800,000. The fault turned out to be a simple sensor failure. It took a whole day to troubleshoot, but the fix was simple and fast once they found the cause. Later, when a case history was forwarded to BA's commercial partner, Air France, BA was astonished by their reply: "We know - the same thing happened to us last year - we sent you a report on it".
The costly delay would have been avoided if the British Airways technician in London had been shown the story about Air France's experience when the problem symptoms first appeared. That's what the ADDS Service does.
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